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20 Keurig Coffee Maker Problems: Troubleshooting Guide

Keurig Coffee Maker Troubleshooting Problems

You’re enjoying your morning cup of coffee from your Keurig coffee maker when suddenly it stops working. You notice that the water reservoir is empty, so you try adding more water. But no matter what you do, your Keurig just won’t brew.

There are a few things you can try before you toss it out and buy a new one. This Keurig troubleshooting guide will help you identify and solve some common Keurig coffee maker issues. From water deep clean to reset, we’ll cover everything you need to know to keep your coffee maker in top condition. With a little troubleshooting, you should be able to fix most of the problems easily and quickly. Here is a list of problems that could occur with most coffee makers:

20 Common Keurig Problems and Solutions


Keurig Is Clogged

Has your Keurig coffee maker been acting up lately, producing weaker and weaker cups of coffee? Or maybe it hasn’t been working at all, and you’re stuck resorting to instant coffee. If so, there’s a good chance that your machine is simply clogged and in need of a good cleaning. Luckily, unclogging a Keurig is relatively easy and only takes a few minutes.

To start, unplug your Keurig and remove the water reservoir. Next, use a soft brush (such as an old toothbrush) to clean any built-up coffee grounds or debris from the opening where the water reservoir sits. Once the opening is clear, rinse the reservoir and fill it with fresh water.


Keurig Isn’t Brewing Coffee

If your coffee maker isn’t brewing coffee, there are a few things you can try to fix the problem.

  • First, make sure that the coffee maker is plugged in and that the power switch is turned on. If it still doesn’t work, try resetting it by unplugging it for 30 seconds and then plugging it back in.
  • If the coffee machine still isn’t brewing, there may be an issue with the water supply. Make sure that the water reservoir is filled to the correct level and that the water filter is clean.
  • If it is still not working, it may be due to a clogged brew head. To clean the brew head, remove it and soak it in a mixture of equal parts white vinegar and water for 30 minutes.
  • The attachment and alignment of your Keurig’s parts may be the problem if your coffee maker isn’t working correctly. A clogged needle or filter can also cause problems. Another possibility is that there are air bubbles trapped in the water lines. Finally, you may just need to descale it.

Keurig Turns On/Off on Its Own

There are a few possible reasons why your maker might be turning on and off on its own. The most likely causes are mentioned below:

  • Another possibility is that the coffee maker is overheating. If this is the case, unplug and let it cool down for 30 minutes. Once it has cooled, plug it back in and try again.
  • If it is still turning on and off, there may be a problem with the control panel. Try resetting the coffee maker machine by unplugging it for 30 seconds and then plugging it back in.
  • If your Keurig machine seems to be haunted, it’s probably because you accidentally turned on the automated brewing feature. This setting makes coffee Keurig brews automatically at the same time each day. If you don’t want this to happen, you can turn the setting off.

Too Much Coffee Grounds in the Cup

Coffee grounds in my cup

If you’re finding coffee grounds in your cup of coffee after brewing, there are a few things that could be the culprit.

First, check to make sure that your brew head is clean. If it’s clogged, Follow the instructions in your Keurig manual.

Secondly, it is most likely due to a blockage in the exit needle. This is a simple fix that can be done with just a paperclip.

  • Lift the brew head (where the K-cup goes) and you will see the needle that punctures the K-cup. Take your unfolded paper clip and slide it into the exit needle.
  • Gently move the paperclip around, attempting to remove any debris that may be clogging the needle.
  • Next, run a small-cup water-only brew and watch for any grounds coming out
  • Repeat the process until the cycles are clear of the ground.
  • If this isn’t the issue, the machine may need descaling.

Keurig Isn’t Resetting

If you’re having trouble resetting your Keurig coffee maker, it could be for one of several reasons. Maybe it’s not assembled correctly, or there are damaged or dirty parts. It’s also possible that your internal systems have a malfunction.

If it is not working properly, you may be able to reset it using the following steps:

  • Unplug the coffee maker and remove the water tank.
  • Leave the Keurig unplugged for several minutes to a few hours.
  • Plug it back in and turn it on.
  • Reattach the water reservoir, ensuring it is correctly positioned.

Keurig Won’t Stop Leaking

You may have noticed that it has a tendency to leak water. This is especially common if you have a water reservoir that needs to be refilled frequently. Fortunately, there are a few things you can do to fix the problem.

  • First, make sure that the cold water reservoir is properly seated on the base of the machine. If it’s not, it can cause water to leak out.
  • Second, check the seals on the cold water reservoir for cracks or damage. If you see any, replace them with new ones.
  • Finally, if your coffee maker is still leaking water, contact Keurig customer service for assistance.
    With a little troubleshooting, you should be able to stop leaking

Why Keurig Display is Blanked

When your Keurig display is blank, it can be frustrating. Before you throw out your machine, there are a few potential causes that you should check first.

  • First, make sure that the machine is plugged in and the outlet is working correctly.
  • Try plugging a few different appliances into the outlet to make sure it works.
  • If that doesn’t help, try unplugging the machine, waiting 30 seconds, and plugging it back in. This will reset your machine and hopefully resolve the issue.
  • If the display still doesn’t turn on, there may be an issue with the machine’s power supply or wiring. If this is the case, it’s best to contact Keurig customer service for assistance. They can help you identify and fix the problem.

Keurig Not Heating Properly

If your Keurig coffee machine dispenses water but won’t heat up, there may be a few potential causes.

  • The water reservoir might not be seated properly on the base of the machine. Make sure it is correctly positioned and tightened in place.
  • check to see if your water pump is functioning properly. If not, this could be causing problems with the heating system.
  • Another potential issue is calcium buildup or dried coffee grounds clogging. This can cause malfunctions, so it’s important to keep your Keurig coffee machines clean and free of debris.
  • The heating element might be damaged and needs to be replaced. Get in touch with Keurig customer care for assistance.

Coffee Tastes Bad and Burnt

If you’ve ever wondered why my Keurig coffee tastes bad, you’re not alone. Many people have noticed that the coffee from these machines has a distinct flavour that is often described as being “stale” or “flat.” There are a few possible points which are mentioned below

  • If Keurig coffee machines aren’t cleaned regularly, this can cause the coffee to taste bad or burnt.
  • The brew head is clogged
  • If the water reservoir isn’t filled with clean and fresh water
  • If you are not using a k-cup with fresh grounds.

The “Add More Water” Message Stays On

keurig keeps saying add water

There are a few potential reasons why the “add more water” message might stay on, even when the water reservoir is full.

Check to make sure that the cold water reservoir is properly seated on the base of the machine. If it’s not, this can cause the sensor to think that the reservoir is empty. Clean the water reservoir. Over time, calcium and other minerals can build up, causing the sensor to malfunction.

If you’ve tried these two fixes and the message is still appearing, you can contact Keurig customer care for assistance.


Keurig Keeps Shutting Off

If your Keurig coffee maker keeps shutting off, there are a few things you can try to fix it. First, check the reservoir magnet, then make sure all timers and automatic shut-off features are inactive. If that doesn’t work, try unplugging the machine, then plugging it back in. You may also need to remove the water reservoir and re-seat it back into position. If none of these solutions work, the issue may be power supply related and you’ll need to call Keurig customer care for assistance.


Keurig Is Making Weird Noises

Usually, Keurig makes some extra noise, there’s no need to panic. It’s normal for the machine to make some strange sounds when brewing your coffee. However, if the noise is excessive or continues after the coffee Keurig brews cycle is complete, it could be a sign that something is going wrong.

It’s likely due to a blockage or clogs somewhere in the machine. The best way to fix this is to descale the machine. This involves running a cleaning solution through the Keurig to remove any built-up mineral deposits. You can descale your Keurig by following the instructions in your owner’s manual. Once you’ve descaled the machine, it should run quietly and smoothly once again.


Keurig Light Stays On

There are a few reasons why your Keurig’s power light may stay on after you unplug it. One possibility is that the power button was accidentally pressed and held down for too long. Another possibility is that the lid was not properly closed during brewing, causing the machine to think that a cup is still brewing. Finally, it is also possible that the cup size button was accidentally pressed and held down for too long.

If any of these things happened, Simply unplug the machine and then plug it back in. Next, press and hold the power button with the lid open. Then, press the cup size buttons from small, medium, to large several times. Finally, close the lid and repeat the button-pressing sequence outlined above. Hopefully, this will reset the machine and get it working again.


Keurig Shuts off When I Brew

If your Keurig coffee maker is shutting off in the middle of brewing process, it could be because there is a clog or the bottom needle is obstructed by coffee grounds. Sometimes it can accumulate and block the needle that punctures the bottom of the k-cup. This causes the machine to turn off so that there is no overflow of water. You can clean out the needle by using a different needle to scrape out the coffee grounds.

If the puncture needles are not clogged, another issue could be that the water tank is not aligned correctly in its holder. If you have tried all of these things and still isn’t working, it might need to be descaled. This means that you need to clean it with a special solution.


Why Keurig 2.0 Won’t Turn On

My keurig 2.0 won't turn on and brew

Keurig 2.0 brewers are designed for use with Keurig brand pods: just pop one in the machine and press the button. However, some Keurig 2.0 brewers have been having trouble turning it on. There are a few possible reasons for this:

  • Power cord may be disconnected or loose. Check to make sure the cord is plugged in.
  • The machine may be turned off at the switch on the back. Make sure the switch is turned to the “on” position.

If the previous two steps don’t work, there may be an issue with the brewer itself. Try resetting the brewer by unplugging it from the wall outlet and then plugging it back in. If that doesn’t work, you may need to contact keurig customer support for further assistance.


Keurig Is Making Air Bubbles

Generally, This issue is caused by air trapped in the water line. This can happen if the machine isn’t used regularly, as the water in the line can evaporate and leave air pockets behind. Another possibility is that the water reservoir isn’t filled to the correct level. If this is the case, try unplugging your Keurig and gently shaking it to see if the water level rises. If not, you may need to add more water to the reservoir.

However, if you notice that your coffee is consistently coming out with air bubbles, it’s a good idea to troubleshoot the issue by descaling your machine and enjoy a delicious cup of brewed coffee every time.


Keurig Isn’t Making a Full Cup

You know that the best part is being able to brew a k-cup of coffee in a couple of minutes. But what if your Keurig isn’t brewing a full cup? This can be frustrating when you’re trying to get your morning coffee.

The first thing you should check is the water reservoir. Make sure that it is filled to the appropriate level; if it is not, your Keurig machine will not be able to brew a full cup of coffee. If the water reservoir is full, the next thing you should check is whether the brewing needle is clogged. You can use a paper clip to clean the brewing needle. By using it, remove particles from the entrance needle and tube at the bottom of the pod holder. After that, rinse the pod holder and funnel under running water.

If the machine still isn’t working correctly, descale your Keurig to remove any build-up in the water line. Descales are used to remove buildup and thoroughly clean any part within so as long as they’re done annually or more often depending on how much use there has been over time – then this will ensure a delicious coffee cup every single day!


Keurig Isn’t Dispensing Water

Keurig not dispensing water

Keurig machines are preferred for coffee lovers who want the convenience of single-serve brewing. However, sometimes Keurigs can experience problems with water dispensing.

There are a few potential reasons why your Keurig might not be dispensing water. First, check to make sure that the water tank is properly seated and secured on the machine. If the water tank is not seated properly, it can interfere with the water flow. Second, check for any blockages in the pipes. The water line can become blocked because Keurig leaves coffee grounds or other debris. If you suspect there is a blockage, descale or drain your Keurig according to the manufacturer’s instructions.

Finally, if your Keurig is still not dispensing water, contact customer service for assistance.


Keurig Dispenses Too Much Coffee

Is Keurig leakage really so bad? Keurig dispenses excessive coffee! It can be a trick to get through a problem.

There are a few things you can try to fix the issue. Squeezing the puncture needle with the paperclip may help resolve this problem.

If that doesn’t work, then you will need to follow this Keurig troubleshooting tip.

  • Try the Keurig burp! Unplug the machine and remove the water tank.
  • Take the machine to the sink and turn it upside down.
  • Slap several times to dislodge and remove any debris.
  • Reassemble the machine and run a water-only cycle.

Keurig Leaks Water While Heating

It’s possible that water leaks from your Keurig machine while it is heating up, there are a few potential causes.

  • First, check to see if the water reservoir is full. If it is empty, add water and try again.
  • If the water reservoir is full, the problem may be clogged. It is possible that a rupture in upper gaskets or debris has accumulated within the prick.

The tank should not be filled with more than twice the capacity of the container. In case your coffee machine needs to be cleaned, please read the instructions carefully. When gaskets are loose there must be tightening. Unless it breaks, it is required to replace it. Lastly, check the puncture needle for dirt and ground.

How to Descale Your Keurig Coffee Maker

Over time, your Keurig machine can become clogged with mineral deposits from the water you use. As a result, it’s important to descale your machine on a regular basis. The good news is that this is a relatively simple process that is only required to descaling most coffee makers.

1) Empty the water reservoir and drip tray.

2) Place a coffee cup or mug on the drip tray beneath the brewer and also remove the pods and filter.

3) Fill the reservoir with a mixture of half water and half vinegar.


4) Run the brew cycle without using a k-cup or selecting a size.

5) Once the cycle is complete, repeat this process using only water.

Finally, run another brew cycle to rinse out any residual vinegar. Once you’re done, your Keurig should be working like new again.

How to Advance Reset a Keurig

There are times when you may want to reset your Keurig coffee maker. Maybe it isn’t working right or you just want to start over with new settings. Regardless of why you need to do a reset, there are several ways to go about it. I’ll show you the method for resetting a Keurig which is an advance. So, whether you’re a first-time Keurig user or just need a refresher, read on for all the steps below

1) Remove the water from the reservoir. Unplug it from the outlet.

2) Wait 30 seconds, then Plug it back into the outlet.

3) Press and hold the “small cup” and “large cup” buttons simultaneously for 5 seconds.

4) Release the buttons and wait 30 seconds.

5) Press the “menu” button 3 times immediately. You should see a message on the screen that says brew 0:00.

6) Press and hold the “medium” mug button, then press and release the “menu” button. While still holding the “medium” mug button.


7) Press and hold the “small” mug button. Now release both buttons at the same time.

8) Your Keurig is now reset and ready to use.

If you’re still having trouble after following these steps, it might be time to call in a professional to take a look at your machine. In the meantime, try not to think too harshly of your Keurig machine – it’s just trying to do its best.

Keurig Troubleshooting FAQs

What Causes a Keurig to Stop Working?

There are several reasons why Keurig coffee makers might stop working. One potential problem is that the machine is not getting enough power. This can be caused by a loose connection or a faulty outlet. Another possibility is that the water reservoir is empty or the k-cup sensor is dirty, preventing the machine from brewing. In some cases, the Keurig may need to be descaled. This involves removing built-up mineral deposits from the internal components of the machine. Descaling can be done using a special solution or by running vinegar through the brew cycle without using k-cup.

How Can I Contact Keurig Customer Service?

There are a few different ways to contact Keurig customer support. The easiest way is to visit the website and use the live chat feature. This will put you in direct contact with a customer service representative who can help you with your inquiry.

Alternatively, you can call customer service at 1-866-901-2739. When you call, you will need to select a few options from the automated menu before being connected to a live agent.

Lastly, you can also email customer service at However, it may take a few days for someone to respond to your inquiry via email.

How Long Should a Keurig Last?

As with any appliance, how long a Keurig will last depends on a number of factors, including the condition of the machine and the model. Generally speaking, a Keurig coffee brewer should last for around 10 years. However, if the machine is not properly maintained, it may start to experience problems sooner. It is important to follow the manufacturer’s instructions in order to keep your Keurig in good condition and extend its lifespan.

Can You Leave Water in a Keurig?

Technically leave water in your Keurig, it’s not recommended. The water in the reservoir can start to become stagnant, which means it will be less effective at brewing coffee and cleaning your machine. In addition, leaving water in the Keurig can also lead to the growth of mold and bacteria. If you do need to leave water in your Keurig for more than a few days, be sure to empty and clean the reservoir on a regular basis.

Why Has My Keurig Machine Slowed Down?

Just like people, Keurig coffee makers slow down as they get older. The water line can get clogged with mineral deposits, making it harder for the water to flow through. The needle line can get blocked with coffee grounds, preventing the water from flowing through at all. In both cases, your Keurig will slow down as it has to work harder to get the water through.

It’s probably time to descale it. This will clean out the mineral deposits and help your Keurig run like new again.

Is the Plastic Used in Keurig K-cups Safe?

Some people have raised concerns about the safety of the plastic used in the pods. Keurig has always maintained that its K Cups are made with no BPA, a chemical that has been linked to health problems. Keurig K-Cups are made of three main elements: the cup, the paper filter, and the aluminium foil. Overall, the materials used in Keurig K-Cups are safe for use with food and beverages.


Keurig coffee makers are a popular choice for many coffee drinkers, but they can sometimes experience problems. This Keurig Troubleshooting Guide is a great resource for those who are having issues with their Keurig. It will help you identify and solve some common issues.

Regular cleaning and maintenance can help to prevent many issues, and this guide provides a number of solutions for you.

Hopefully, we’ve addressed all of your coffee-making queries and questions. Now you can go back to making amazing coffee like a pro!